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Making Every Penny Count: How to Maximise Benefit Uptake with Effective Outreach

08 Oct 2024
For many elderly individuals in the UK, accessing the financial support they are entitled to can be a challenging task. At IDS Media UK, we specialise in designing and implementing targeted outreach campaigns that help raise awareness of benefits and services for older adults. Here's how.

For many elderly individuals in the UK, accessing the financial support they are entitled to can be a challenging task. According to Age UK, millions of older people are missing out on crucial benefits, including Pension Credit, Housing Benefit, and Attendance Allowance. This is often due to a lack of awareness or difficulties navigating the application process. To address this issue, we must adopt outreach strategies for the elderly that focus on clear, accessible communication to ensure that every penny of available support reaches those who need it most.

At IDS Media UK, we specialise in designing and implementing targeted outreach campaigns that help raise awareness of benefits and services for older adults. By leveraging both traditional and innovative communication channels, we can maximise benefit uptake among the elderly and improve their financial security.

Why Outreach Strategies Matter for Elderly Benefit Uptake

Despite the availability of various benefits, older adults face numerous barriers when trying to access them. For some, the complexity of online forms or the need for digital literacy or internet access are all significant obstacles. Others may simply be unaware that they qualify for financial assistance. This is where effective outreach becomes crucial.

By meeting elderly populations where they are – whether it’s through printed materials in GP surgeries, pharmacies, or even hospital waiting rooms – we can bridge the information gap and ensure they are informed about their entitlements. IDS Media UK’s elderly outreach strategies – such as strategically-placed fliers and digital screens in key locations – focus on providing clear, concise messaging in locations that older adults trust and frequent.

The Role of Targeted Outreach in Maximising Benefit Uptake

At IDS Media UK, we understand that effective outreach is not just about delivering information; it’s about delivering the right information in the right places. To maximise key wellness indicators such as benefit uptake or engagement with medication use, we use a combination of traditional print media and digital signage in strategic locations such as healthcare facilities, pharmacies, and public transport hubs – spaces where older adults regularly spend time.

Flyers, posters, and brochures provide essential information on benefits eligibility and application processes in easy-to-understand language. For those who prefer visual aids, digital screens in waiting rooms and pharmacies can display short, clear messages about available support and how to access it.

Our goal is to make every interaction an opportunity for older adults to learn about the support available to them, whether it’s a leaflet picked up at a pharmacy counter or a short video seen while waiting for a GP appointment.

Simplifying the Message: Making Information Clear and Accessible

One of the greatest challenges in promoting benefit uptake among older populations is ensuring that the information is accessible. Complicated jargon, small print, or dense text can overwhelm elderly individuals, making it less likely that they will engage with the material.

That’s why IDS Media UK encourages simplifying communication. We recommend using large fonts, clear visuals, and straightforward language to make your outreach materials easy to read and understand. Whether it’s a printed leaflet explaining how to apply for Pension Credit or a digital screen promoting Attendance Allowance in a GP surgery, design can be almost as important as placement.

Making Every Penny Count: Why Benefits Matter for Elderly Financial Security

For many elderly individuals, benefits can mean the difference between struggling financially and living with dignity. Pension Credit alone can help top up weekly income to ensure that basic needs are met, while Housing Benefit and Attendance Allowance provide additional support for housing costs and care needs. However, without effective outreach strategies, many older adults remain unaware of their eligibility for these benefits.

The impact of unclaimed benefits is not only financial – it’s social and emotional, too. Older adults who are struggling to make ends meet often face increased social isolation and stress. By ensuring that they receive the benefits they are entitled to, we can help improve their overall well-being and quality of life.

At IDS Media UK, we believe that no one should miss out on the financial support they are entitled to due to a lack of information or accessible resources. That’s why we are committed to creating and implementing outreach strategies for elderly patients that maximise benefit uptake and ensure that every penny counts for older adults in the UK.

We invite local healthcare providers, pharmacies, and community organisations to partner with us in designing effective outreach campaigns. Together, we can help more elderly individuals access the benefits they deserve and improve their financial security.


If your organisation is ready to make a difference and help maximise benefit uptake through targeted outreach, contact IDS Media UK today. Let’s work together to make sure that older adults receive the financial support they need.

Dean Gahagan